Websites, helplines and email addresses offering support for children, young people, parents, carers and professionals:

Resources - mental health and wellbeing

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ChildLine  website or phone: 0800 1111

ChatHealth text messaging service for Young people aged 11-19 years old. You can text your school nurse: 07507 332 258 

Holding Hearts - Covid 19 Bereavement Support    

Office for Students - information about securing a place at university, the clearing process, accommodation, and finance.

The Mix 

Child Exploitation Online 

Northumbria Police 

O2 and NSPCC website and phone helpline 0808 800 5002 for free, Monday to Friday, 9am – 4pm

Report harmful Content 

Report it 

Safer Internet 

Internet watch foundation 

Professionals Only Help Email:


Domestic Abuse Advice and Information

SafeLives advice and information for survivors, professionals and policymakers

The Women’s Aid website has also been updated with the ability for survivors to do live chat as a means of contacting the Women’s Aid national support service. 

Bright Sky is a free to download mobile app providing support and information to anyone who may be in an abusive relationship or those concerned about someone they know. The app is also designed to be used by professionals looking for information about issues around domestic abuse such as online safety, stalking and harassment and sexual consent. It looks like a weather app so the abuser wouldn’t suspect if it was on a survivor’s phone.

The Safe and Together Institute are providing advice on how domestic abuse support work might be adapted during the pandemic crisis.

The Open Clasp Theatre Company’s ‘Key Change’ is currently available to view online for free. Key Change was devised with women in HMP Low Newton to tour to male prisons. Winner of The Carol Tambor ‘Best of Edinburgh’ Award 2015, Key Change premiered in New York in 2016 and was the prestigious New York Times Critics’ Pick.